Effective Date: October 1, 2015
Updated: January 1, 2020
This Privacy Policy describes the policies and procedures of Wexus Technologies, Inc., (“we”, “our” or “us”) regarding the collection, use and disclosure of the information of users of the our web sites and our products and services and applications (including mobile applications, the “Application”) (the web sites, products, services and Applications collectively, the “Services”). We receive information about you from various sources, including: (1) through your user account on the Services (your “Account”); (2) your use of the Services generally;(3) the devices and browsers you use to access the Service and (4) data you send to us from field devices for analysis by us. When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.
1. WHAT DOES THIS PRIVACY POLICY COVER?
This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using or accessing the Services. This Privacy Policy also covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners. In addition, it covers the use of anonymized data (that is, data that you provide to us on an anonymized basis meaning the data contains no personally identifiable which would allow a third party to identify you as the provider of the data).
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications (“Third Party Services”) that you or we access on your behalf through the Services or to individuals that we do not manage or employ. While we attempt to use only to those Third Party Services that share our respect for your privacy, we have no control over, and cannot take responsibility for these Third Party Services, the content therein, or the privacy policies of those Third Party Services. We disclose elsewhere on our site which Third Party Services we use and we encourage you to carefully review the privacy policies of any such Third Party Services.
2. WHAT INFORMATION DO WE COLLECT AND HOW IS SUCH INFORMATION USED?
2.1 In General. The information we gather enables us to provide you with the Services, and to personalize, improve and continue to operate the Services.
2.2 Account Information. When you create an Account, you may provide information that could be Personal Information, such as your username, password and email address. You acknowledge that this information may be personal to you, and by creating an account on the Services and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you messages about our Services. You may unsubscribe from these messages through your Account settings or by clicking on the unsubscribe link included at the bottom of marketing emails, although we, regardless, reserve the right to continue sending you non-marketing emails, such as emails about your accounts and our business dealings with you.
2.3 Financial Information. Payments made to us by you for the Services, such as your payment method (valid credit card number, type, expiration date or other financial information), is collected and stored by our third party payment processing company (the “Payment Processor”), and use and storage of that information is governed by the Payment Processor’s applicable terms of service and privacy policy. In order to facilitate your order transactions, we collect and store your credit card type and the last four digits of your credit card number, but no other financial information.
2.4 Field Device Usage Data. We collect information provided by you from your field devices regarding input data into the Services.
2.5 Other Information. We may collect your phone number and the unique device id number of the mobile device on which you use the Application. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. When you participate in one of our surveys, we may collect additional personal information. We collect your posts on our forums. We may also obtain information from other sources and combine that with information we collect on our Services.
2.6 IP Address Information and Other Information Collected Automatically.
2.6.1 In General. When you use our Services, some information is automatically collected. For example, when you use our Services, how you use the Services, information about the type of device you use, your Open Device Identification Number, date/time stamps for your visit, your unique device identifier, your browser type, operating system, Internet Protocol (IP) address, and domain name are all collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services. In addition, in the event our Application crashes on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our Application.
2.6.2 Browser Related. We gather certain information automatically and store it in log files, including IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to improve the content of the Services, market research purposes, to communicate information to visitors and to better tailor our Services to our users’ needs.
2.6.3 Third Party Analytics. We use third party analytics services to help analyze how users use the Services. These analytics services use Cookies to collect information such as how often users visit the Services and we use the information to improve our Services and Services. The analytics services’ ability to use and share information collected by them is restricted by their terms of use and privacy policy, which you should refer to for more information about how these entities use this information.
2.6.4 Field Device Usage Data. You provide us with field equipment usage data which contains identifiable information in order for us to provide the Services.
2.6.5 De-Identified Information. We may collect and create anonymous and/or de-identified data records about how both unregistered and registered users, collectively, use the Services (“Aggregate Information”), such as the number and frequency of visitors to the Site or Application. Some of this information is derived from Personal Information. This Aggregate Information is not Personal Information and cannot be tied back to you, your Account, your web browser or mobile device. We use this anonymous data to enhance the content of our Services and improve the Services, for example by allowing us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them.
2.7 Email Communications. We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.
2.8 Like Buttons. Some third parties’ embedded content or plugins on the Services, such as Facebook “Like” buttons, may allow their operators to learn that you have used the Services, and they may combine this information with other, identifiable information they have collected about your visits to other websites or online services.
2.9 Information Collected Using Cookies.
2.9.1 Cookies are pieces of text that may be provided to your computer through your web browser or mobile device when you access a website. The information we gather helps us to better understand how you use the Services in order to improve your user experience and the way the Services operate. Your browser or mobile device stores cookies in a manner associated with each website or application you visit. We use cookies to enable our servers to recognize your web browser or mobile device and tell us how and when you use the Services.
2.9.2 Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are. As noted, however, we do use cookies to identify that your web browser or mobile device has accessed aspects of the Services and may associate that information with your Account if you have one.
2.9.3 Most browsers or mobile devices have an option for turning off the cookie feature, which will prevent your browser or mobile device from accepting new cookies, as well as (depending on the sophistication of your browser or mobile device software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave cookies active, because they may enable you to take advantage of some features of the Services.
2.9.4 This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer or mobile device. For example, third party websites to which a link points may set cookies on your computer or mobile device.
2.9.5 We use Local Storage Objects (LSOs) such as HTML5 or Flash to store content information and preferences. Third parties with whom we partner to provide certain features on our site based upon your web browsing activity use LSOs such HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 and Flash LSOs.
2.10 Storage. We may get information about you from other sources. We may add this to information we get from the Services.
3. GENERAL USES OF INFORMATION:
3.1 In General. We use personal information collected through our Services for purposes described in this Privacy Policy or disclosed to you in connection with our Services. For example, we may use your information to:
- operate, maintain, and improve our sites, products, and services;
- process and deliver contest entries and rewards;
- respond to comments and questions and provide customer service;
- send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
- communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners;
- link or combine user information with other personal information we get from third parties, to help understand your needs and provide you with better service;
- protect, investigate, and deter against fraudulent, unauthorized, or illegal activity;
- provide and deliver products and services you request;
- to process and deliver orders for additional services;
- identify you as a user in our system;
- to satisfy legal requirements,
- facilitate the creation of and secure your Account on our network; and
- develop and improve marketing for the Services and partner services.
3.2 Where Stored. We may store and process personal information in the United States and other countries. We may transfer data among the countries in which we operate in order to enable us to use the information in accordance with this privacy policy. By using the Services, you agree that we can store, process and transfer your information in this manner.
4. HOW, AND WITH WHOM, IS MY INFORMATION SHARED?
4.1 In General. The Services are designed to help you share information with others. As a result, some of the information generated through the Services may be shared with other users or third parties and once shared, cannot be unshared.
4.2 IP Address Information. While we collect and store IP address information, that information is not made public. We do at times, however, share this information with our partners, service providers and other persons with whom we conduct business, and as otherwise specified in this Privacy Policy.
4.3 Financial Information. As stated above, your financial information is collected and stored by our payment processor; we collect and store your credit card type and the last four digits of your credit card number only. However, we may from time to time request and receive some of your other financial information from such Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business.
4.4 Employees. Only a very limited number of our employees ever have access to your Personal Information, which they use only to track and send invoices or payments.
4.5 Information Shared with Our Agents. We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.
4.6 Information Shared with Third Party Services. We provide anonymized data based on data you have provided us for analysis by us and Third Party Services. These third parties cannot identify you through this data.
4.7 Information Disclosed Pursuant to Business Transfers. In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this Privacy Policy.
4.8 Information Disclosed for Our Protection and the Protection of Others. We also reserve the right to access, read, preserve, and disclose any Personal Information as it reasonably believes is necessary to (1) satisfy any applicable law, regulation, legal process or governmental request, (2) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof, (3) detect, prevent, or otherwise address fraud, security or technical issues, (4) respond to user support requests, or (5) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
4.9 Information We Share With Your Consent. We may share your Personal Information and User Content to fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, with your consent, or to third parties designated by you.
4.10 Is Information About Me Secure?
4.10.1 Your Account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account. We use a secure, encrypted connection (called an SSL connection) on all pages where you access or transmit Personal Information.
4.10.2 We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
4.10.3 We otherwise store all of our information, including your IP address information, using industry-standard techniques. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security and we do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
5. HOW WE DON’T USE YOUR INFORMATION
WE WILL NOT sell your personally identifiable information — including your name, address, e-mail address, or credit card information – to any third party except as part of a business transfer as explained above. We believe this is absolutely essential to receive and repay your trust in us.
6. WHAT INFORMATION OF MINE CAN I ACCESS?
If you are a registered user, you can access and edit information associated with your Account by logging into the Services. Registered and unregistered users can access and delete cookies through their web browser settings.
7. CALIFORNIA PRIVACY RIGHTS:
Under California Civil Code, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. These include the rights to:
● access specific pieces of personal information
● learn about how we process and share personal information
● request deletion of personal information
● opt out of “sales,” as that term is defined under the California Consumer Privacy Act
● not to be denied goods or services for exercising these rights
If you are a California resident and would like a copy of this notice or to opt out, please submit a request via email at support@wexusapp.com. To exercise your other rights under California law, please contact us at support@wexusapp.com.
8. HOW CAN I CORRECT OR DELETE MY ACCOUNT?
8.1 Correct. If you wish to (1) access any Personal Information that we hold about you; (2) request that we correct or delete the Personal Information that we hold about you; or (3) request that we not use or stop using your Personal Information for marketing purposes, you may contact us at support@wexusapp.com. We will comply with such requests to the extent required by law or our policies, and subject to any limitations in our systems.
8.2 Delete. Should you ever decide to delete your Account, you may do so by emailing support@wexusapp.com. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, given the nature of sharing on the Services, any data that has been shared and any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to those you have shared it with or the public. We may retain an archived copy of your records as required by law or for legitimate business purposes.
9. WHAT CHOICES DO I HAVE REGARDING MY INFORMATION?
- You can use some of the features of the Services without registering for an Account, thereby limiting the type of information that we collect.
- You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our features.
- You can delete your Account. Please note that we will need to verify that you have the authority to delete the Account, and activity generated prior to deletion will remain stored by us and may be publicly accessible.
- You may opt-out of providing your Personal Information to the Application at any time by uninstalling the Application.
10. WHAT HAPPENS WHEN THERE ARE CHANGES TO THIS PRIVACY POLICY?
We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we collect or use information, we will notify you by posting an announcement on the Services or sending you an email and will change the Effective Date (above). A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.
11. WHAT IF I HAVE QUESTIONS OR CONCERNS?
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to support@wexusapp.com. We will make every effort to resolve your concerns.
12. A NOTE ABOUT CHILDREN
We do not intentionally gather personal information from users who are under the age of 13. If a child under 13 submits personal information to us and we learn that the personal information is the information of a child under 13, we will attempt to delete the information as soon as possible. If you believe that we might have any personal information from a child under 13, please contact us at: support@wexusapp.com.
13. USERS OUTSIDE OF THE UNITED STATES
If you are a non U.S. user of the Services, by using our Services, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country. By providing your data, you consent to such transfer.